Contact OmegleGirl
A real inbox for technical problems, coins, privacy requests and safety — plus the honest list of what email cannot fix.
Email us
The fastest route is email: support[at]omeglegirl.cc (write the [at] as an @ when you send it). It is a monitored inbox, not a form that disappears into a queue.
Include the rough time of the call and anything you saw on screen. For anything involving another user, please also use the in-call report — that attaches to the specific session and is what moderation acts on, as described on the safety tips page.
What to contact us about
- Something is broken — the queue will not connect, the camera prompt does not appear, a page fails to load.
- Billing questions about coins. There is no subscription, so there is nothing recurring to cancel — see free video call with girls.
- Privacy requests: what is held about you, and removal. The privacy policy sets out what exists.
- Safety concerns that go beyond a single in-call report.
What email cannot do
We cannot reconnect you to a specific person from an earlier call. Matching is availability-based and rooms are not stored as connections, which is a consequence of the design described on how it works.
We also cannot review a call that was not reported. Reporting from inside the call is what preserves the session context — after the fact there is deliberately very little kept, per the privacy policy.
Response times
Most email is answered within a couple of business days. Safety reports made through the in-call button are handled on their own track and do not wait on the inbox.
If you have not heard back after a week, reply on the same thread rather than starting a new one — it keeps the history together.